Orders ship fast from our LA warehouse — most US orders arrive in 3–5 business days. West Coast orders often land even sooner. You'll get tracking info the moment your order ships.

Shipping is free on orders over $75. For orders under $75, flat-rate shipping is $5.95 within the US. All orders ship fast from our LA warehouse.

Not yet — we're currently shipping within the US only. International shipping is on our roadmap, so stay tuned.

We move fast! If you need to make a change, email us at hello@getjaxy.com within 1 hour of placing your order and we'll do our best. Once it's shipped, we can't make changes — but our return policy has you covered.

We accept all major credit cards (Visa, Mastercard, Amex, Discover), Apple Pay, Google Pay, and Shop Pay. All transactions are securely encrypted.

We offer hassle-free 30-day returns from the date of delivery. Items must be unworn, in original condition, and in their original packaging. Just email hello@getjaxy.com and we'll send you a prepaid return label.

Absolutely. Start a return and place a new order for the style you want — that way you get your new pair faster. Your refund processes as soon as we receive the return.

Once we receive your return, refunds are processed within 3–5 business days. It may take an additional 5–10 days for your bank to reflect the credit, depending on your provider.

Every pair of Jaxy™ sunglasses provides 100% UV400 protection, blocking both UVA and UVB rays. Your eyes are fully covered, whether you go polarized or not.

Polarized lenses reduce glare from reflective surfaces like water, roads, and snow — great for driving or beach days. Non-polarized lenses still offer full UV400 protection, they just don't cut glare the same way. Both are solid choices; it comes down to how you'll wear them.

We've got you. Check out our face shape guide for tips on finding your best match. The short version: contrast is your friend — round faces look great in angular frames, and angular faces suit rounder styles.

Each product page lists lens width, bridge width, and temple length in millimeters. If you have a pair you love, compare those measurements to ours. Our size guide walks you through exactly how to measure.

We cut out the middlemen. No licensing fees, no department store markups, no celebrity endorsements. We work directly with our factory and sell straight to you. Quality frames and lenses without the designer markup.

Clean your lenses with the included microfiber cloth and lukewarm water. Avoid paper towels or clothing — they can scratch. Store them in the case when you're not wearing them, and never leave them on your car dashboard (heat warps frames).

Yes — all Jaxy eyewear comes with a 1-year warranty against manufacturing defects. If something breaks through normal use and it's not wear-and-tear, we'll replace it. Email hello@getjaxy.com with your order number and a photo of the issue.

Scratched lenses aren't covered under warranty (that's normal wear), but we feel your pain. Reach out to us — we may be able to help with a replacement pair at a discount.

We do. Jaxy is available to qualified retailers through our wholesale program and on Faire. Reach out to wholesale@getjaxy.com for our line sheet and pricing.

We're open to the right partnerships. If you've got an idea — whether it's a collab, custom colorway, or brand partnership — drop us a line at hello@getjaxy.com.