Orders leave our Las Vegas warehouse within 2 business days, often within 24 hours. Standard US delivery runs 5-8 business days from there. You'll get tracking info the moment your order ships.

Shipping is free on US orders over $75. Under $75, standard shipping is $5.23. Everything ships from our Las Vegas warehouse, Monday through Friday.

Yes, to select international destinations via USPS and FedEx. Rates are calculated at checkout. Customs duties and taxes are the responsibility of the recipient.

We move fast! If you need to make a change, email us at hello@getjaxy.com within 1 hour of placing your order and we'll do our best. Once it's shipped, we can't make changes, but our return policy has you covered.

We accept all major credit cards (Visa, Mastercard, Amex, Discover), Apple Pay, Google Pay, and Shop Pay. All transactions are securely encrypted.

Within 30 days of delivery, you can return anything unworn and in its original condition and packaging. Once it reaches us, we refund the product price to your original payment method. Original shipping isn't refundable, and you pay return postage. From day 31 to day 60 we can issue store credit. After 60 days we can't accept returns. Email hello@getjaxy.com with your order number to start.

No. Original shipping isn't refundable, and return postage is on you. The exception is an order that arrives damaged, defective, or wrong, which we cover in full.

Absolutely. Start a return and place a new order for the style you want. That way you get your new pair faster. Your refund processes as soon as we receive the return.

Once we receive your return, refunds are processed within 3–5 business days. It may take an additional 5–10 days for your bank to reflect the credit, depending on your provider.

Every pair of Jaxy™ sunglasses provides 100% UV400 protection, blocking both UVA and UVB rays. Your eyes are fully covered, whether you go polarized or not.

Polarized lenses reduce glare from reflective surfaces like water, roads, and snow, which is great for driving or beach days. Non-polarized lenses still offer full UV400 protection, they just don't cut glare the same way. Both are solid choices; it comes down to how you'll wear them.

We've got you. Check out our face shape guide for tips on finding your best match. The short version: contrast is your friend. Round faces look great in angular frames, and angular faces suit rounder styles.

Each product page lists lens width, bridge width, and temple length in millimeters. If you have a pair you love, compare those measurements to ours. Our size guide walks you through exactly how to measure.

We cut out the middlemen. No licensing fees, no department store markups, no celebrity endorsements. We work directly with our factory and sell straight to you. Quality frames and lenses without the designer markup.

Clean your lenses with the included microfiber cloth and lukewarm water. Avoid paper towels or clothing, which can scratch. Store them in the case when you're not wearing them, and never leave them on your car dashboard (heat warps frames).

Yes. All Jaxy eyewear comes with a 1-year warranty against manufacturing defects. If something breaks through normal use and it's not wear-and-tear, we'll replace it. Email hello@getjaxy.com with your order number and a photo of the issue.

Scratched lenses aren't covered under warranty (that's normal wear), but we feel your pain. Reach out to us and we may be able to help with a replacement pair at a discount.

We do. Jaxy is available to qualified retailers through our wholesale program and on Faire. Reach out to wholesale@getjaxy.com for our line sheet and pricing.

We're open to the right partnerships. If you've got an idea, whether it's a collab, custom colorway, or brand partnership, drop us a line at hello@getjaxy.com.